Policies


Please carefully review the following policies before purchasing our products. You agree to the following terms and conditions by purchasing our product. This will help in providing a smooth ordering process and answer any questions you may have.

Design

Design changes: Our designs are crafted thoughtfully by us, and all design elements are intentionally selected to best suit the over-all look of the design. By this, we do not offer font changes or any major changes in the design. If you would like a custom design kindly visit our custom invitation page or email us for any guest book special request.

Proofing: Our semi-custom products such as semi-custom invitations and guest book include 1 complimentary round of minor revisions (2 proofs). Any additional rounds of changes will incur a fee.

We cannot make any more changes once your item is in production. We recommend to carefully review your proofs for any typos or inaccuracies, or let us know beforehand if you are considering any changes.

Privacy

Your personal information that you provide will only be used to communicate with you, to fulfill your order, or where it is required by law. We will not sell nor trade your information to any third party.

Handmade Paper

Handmade papers have beautiful deckle edges. However please keep in mind that because of its one-of a-kind-nature, there will be variations with the deckle, size, shape and color. Its imperfections are what make these papers special!

Color Disclaimer

Although we strive our best to represent the colors as accurate as possible, we cannot guarantee that the printed color will look exactly the same as the screen color.

Copyrights

All rights reserved. All designs, videos/images, artworks in this website or in the products that you purchase are owned solely by Little Carabao Studio. You may not reproduce the designs, videos/images or artworks in any manner whatsoever without the express written permission of the owner. Should you request permission to use our content, please contact us.

Processing & Shipping

Processing time: Processing time for semi-custom/custom invitations take about 3-5 weeks, and guest book takes about 2 weeks. Processing time does not include shipping time. Custom invitations will take a little longer depending on the design, and major changes in your order may affect the timeline. Please contact us for our current turnaround time.

Rush order: Please contact us for our current turnaround time for rush wedding invitations. To consistently offer good quality products, we do not offer rush options for guest books.

Shipping option and turnaround: Little Carabao Studio and the customer will agree upon the shipping method to be used.

Domestic shipping - *Standard shipping (3 to 5 business days). 2-day and overnight shipping is also available.

International shipping - *Standard shipping (1 to 3 weeks). For international expedited shipping, kindly contact us for a quote.

*Standard shipping ETA is not guaranteed.

We are not responsible for any loss, delays and damages due to shipping. Any customs and import taxes that may apply will be the customer's responsibility.

Returns & Exchanges

Due to the nature of semi-custom or custom products, Little Carabao Studio cannot offer any returns or exchanges.

Reprints: In the case that a printing error was made on our part, we will reprint the item(s) for no additional cost. The customer will be responsible for any reprinting cost due to an incorrect information that has been approved by the customer.

Cancellations

Invitations: You can cancel your invitation order anytime before production, although we are not able to refund your deposit since invitation orders are processed right after purchasing the deposit. Once your order is in production, we can no longer cancel or refund your order.

Guest Books: Guest book orders can be canceled within 48 hours of placing the order to receive a full refund. Guest book orders that are canceled after the 48-hour period, or after the initial proof has been received will be subject to $25 restocking fee.

 

If you have any more questions, kindly refer to our FAQ page. Please don't hesitate to let us know if you need any clarifications.